Redeeming a promo code

Article author
Keiana B.
  • Updated

Do you have a promo code to redeem with Scribd? You’re in the right place! Promo codes are special offers new readers can use to begin exploring our library.

A promo code is not the same as a gift subscription code. If you need to redeem a gift subscription code to your account, check out our article on redeeming gift subscriptions!

How to redeem a promo code

You can redeem a Scribd promo code by following these steps:

  1. Sign in to your account on the Scribd website
  2. Go to
  3. Enter your promo code in the box provided
  4. Click on the “Submit Promotional Code” button
  5. If you don’t have an account, you’ll need to follow the prompts on screen to create your account and finish applying your promo code

Once you’ve redeemed the promo code, you can confirm it’s been applied by going to your account, and scrolling to the “Subscription” section to review your subscription plan details.

I’m having trouble redeeming my promo code

Are you getting an error message when trying to redeem a promo? Here are some possible reasons this might be happening:

The promo code is expired

Promotional codes are generally available for a limited amount of time, and cannot be used once the expiration date has passed. Our Support Team is always available to review the status of the promo code you’re trying to use!

The promo code was entered incorrectly

Your promo code should match how the code was provided to you originally. We recommend checking the code for typos and capitalization if you’re unable to redeem it, as this may prevent it from applying to your account. You can also provide a screenshot of the promo code you were given to our Support Team to check!

Your account is not eligible for the promo code redemption

Most promo codes can only be redeemed to your account if you are a new subscriber. If you have an existing subscription with Scribd, or have previously had a subscription, you will typically not be able to apply a promo code.

If you have additional questions about promo codes, or need further assistance with applying a code to your account, just let our Scribd Support team know – we’re happy to help!

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