Congratulations on starting a subscription with Scribd! We’re thrilled to have you as a reader in our community. In between exploring our library, we recommend taking some time to get familiar with your subscription’s unique details!
Locating your subscription details
You can view your subscription details at a glance using our website or mobile app! Navigating to this information is different depending on which method you use, so let’s take a look at each.
On the Scribd website
- Sign in to your account on the Scribd website
- Click the user icon in the upper right corner of the page
- Select “Your account” from the drop-down menu
- Scroll to the “Subscription” section to view your subscription details
On the Scribd app
- Sign in to your account on the Scribd app
- Tap on “Account” in the bottom right corner of your device’s screen
- Select “Account Information”
- View your subscription details in the “Plan” section
Your subscription status
Unsure if your subscription is active, paused, or up for renewal? Your subscription details can confirm this for you!
We recommend viewing your subscription details on the Scribd website, as only the subscription type (ie. monthly) is displayed in the app.
Any important notices about your current subscription will always appear at the top of the “Subscription” section in your account. For example, if you cancel your subscription, you’ll see a reminder of the exact date your subscription will end.
You’ll see your subscription type and its cost listed directly under “Plan Details”. If your subscription is active, you’ll see the following options listed:
- Pause subscription – Allows you to pause your subscription for up to 12 weeks.
- Cancel subscription – Allows you to cancel your subscription.
If you don’t have an active subscription, but have had one previously, you’ll see the date your subscription ended, and an option to “Restart Subscription”.
Your subscription billing date
With an active subscription, it’s important to know when your subscription will renew and the amount you will be billed for. Here’s how to find this information on both our website and app!
On the Scribd website
- Sign in to your account on the Scribd website
- Click the user icon in the upper right corner of the page
- Select “Your account” from the drop-down menu
- Scroll to the “Payment information” section
- Your billing date and the amount will be listed under “Upcoming payment”
On the Scribd app
- Sign in to your account on the Scribd app
- Tap on “Account” in the bottom right corner of your device’s screen
- Select “Account information”
- Your next billing date and the amount will be listed under “Next bill amount”
Still have questions on your subscription details? Just contact Scribd Support - we’re always happy to help!