November 29, 2018
We have become aware of a deliberate attempt to access email addresses and usernames of registered Scribd users. Scribd’s security team has identified the vulnerability and eliminated the possibility that it can be exploited in the future.
Based on our investigation to date, the information accessed was limited to email addresses and account names and impacted a select group of users. We have cybersecurity measures in place that limit the impact of any potential exposure, and no passwords, credit card, payment information, or reading activity logs have been compromised.
We are confident that user passwords have not been leaked or compromised; however, we recommend that you change your password as a safety precaution. To change your password, simply:
- Log into your Scribd account and go to the Account Settings of your profile
- On the right-hand side of the Account Settings page, you'll see the "Change Password" link
- Click “Change Password” and follow the instructions on the page
Security is always a priority for Scribd. Our community trusts us to provide safe access to content, and we take that responsibility seriously. We’ve taken the necessary steps to block further suspicious activity and our Support team has notified individuals who we believe were impacted by this leak.
If you have any questions, please don’t hesitate to reach out to us at firstname.lastname@example.org.