Using unlocks with your Plus or Standard subscription

Article author
Harriet
  • Updated

Some users are currently eligible for our new Standard or Plus subscription plans, which we've recently launched in the United States; more information on these plans can be found here. If you're interested in learning more about unlocking titles in our Everand catalog as a Standard or Plus subscriber, read on.

What is an unlock?

An unlock provides you with full access to an ebook or audiobook from our catalog of premium titles. Once a title is unlocked, you can read it as many times as you’d like for the duration of your subscription. Your unused unlocks will expire 30 days after receiving them. If you decide to cancel, don’t worry—your unlocked titles will still be available to you if you resubscribe using the same email in the future.

How do I get a Standard/Plus subscription?

These subscriptions are currently only offered to users in the United States. If you're eligible for a Plus or Standard subscription, you'll see these plans available to you on signup pages.

You can confirm your subscription plan type by checking your account settings. Most of our current subscribers are on our legacy subscription plan, and unlocks will not apply. For more information about our legacy subscription, visit the Subscriptions and Payments category of our Help Center.

How many unlocks do I get as a Standard or Plus subscriber?

If you are subscribed to Plus, you receive 3 unlocks per month to access titles from our premium catalog. Standard subscribers receive 1 unlock per month. Please note: an unlock has no monetary value and is not exchangeable for cash or other forms of payment.

Some users in Canada may have signed up to a similar Plus or Standard subscription as part of a pilot test; your plan may differ from what is described here.

How do I find premium titles to unlock?

Since most of our titles are premium, we’ve kept it simple by only labeling the smaller set of ‘unlimited’ titles. If you don’t see the ‘unlimited’ label, it’s a premium title. When you select a premium title, you’ll also notice an ‘unlock’ option to access it.

To find new premium titles to unlock and enjoy, we recommend filtering your search results or saved list on Everand to display premium titles only. 

  • In search results: Using the 'Catalog' search filter, select the premium catalog.
  • In your saved list: Using the 'Availability' filter, select 'Requires unlock' to display premium content ready to be unlocked.

We'll also recommend content we think you'll enjoy when you visit your personalized home page in the app or on the Everand website. You can also browse our library by visiting Everand.com/explore.

How do I unlock a premium title?

When you've found a premium title you're interested in, the book page will display two options: Preview, and Unlock.

Preview: You can select the Preview option to try out a small portion of the premium title. This feature should help you determine whether you want to use one of your unlocks to enjoy the full title.

Unlock: Once you've decided to use your unlock on a particular premium title, just select the Unlock button to continue. You'll be prompted to confirm your selection.

I have a question about a premium title I've unlocked.

We understand that sometimes things don't go as planned, whether you unlocked a title accidentally or encountered a technical issue. If you have questions, comments, or would like assistance with your unlocks, please contact our customer support team. We're happy to help!

Do my unused unlocks expire?

Unlocks that are unused during your monthly subscription cycle do not accrue or roll into the following month(s). You can review how many unlocks are currently available to you by visiting your account settings.

While unlocks don’t roll over, you can still plan ahead! Each month, you can unlock titles you’re interested in for future reading or listening, even if you don't have time to read them that month. This way, your favorite books are reserved and ready for whenever you are.

Please note that an unlock has no monetary value and is not exchangeable for cash or other forms of payment.

What happens when I run out of unlocks?

You'll receive new unlocks when your monthly subscription cycle refreshes at your next billing date. In the meantime, the unlimited catalog remains available for you to enjoy!

Visit your account settings anytime to check your current unlock availability or review your billing date.

What content does the unlimited catalog include?

The unlimited catalog includes a selection of 20k+ ebooks, audiobooks, magazines, podcasts, and sheet music, including Everand Originals.

Read unlimited titles as many times as you’d like—no need to use an unlock.

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