This article is for beta testers who want to learn more about the Android beta program and what information to provide when reporting a bug. Before diving in, here are a few things to know:
- We need to be sure your Google Play account is added to the beta test. We’ve added your email address (the one in the “bcc” field of this message) to the beta-tester list. If that’s not the email address that you use to log into Google Play, please let us know and we’ll add the correct one.
- It’s not always easy to tell whether you’re using the beta version of an app or the public release, so we’ve added the word “beta” to the app’s icon to help make that clear. Before reporting issues, look for that label to ensure you’re using the beta version. It looks like this:
- Installing the beta version will overwrite the Scribd app you’re currently using, but none of your personal data will be lost. Test versions may contain new features or improvements that we’re working on, but they’ll also contain some bugs (which we’d love your help in tracking down!). If you want to keep enjoying a pristine reading experience with Scribd, no problem! No need to be a beta tester—just keep on using the regular Scribd app. You can also roll back at any time by following the instructions near the end of this message.
- Because the beta program operates through the Google Play Store, only devices that have the Play Store app use it. Please continue enjoying the publicly released version on devices that don't have the Play Store.
. To install the Scribd beta app:
- Click this link to opt in as a beta tester: https://play.google.com/apps/testing/com.scribd.app.reader0
- You can do it on your device or on your computer, but you must be logged into your Google Play account.
- If you see the error, “Sorry - nothing to see here,” (Error Message) it’s probably because your Google Play account uses a different email address than the one we included in the beta. Send us your Google Play account email address and we’ll fix that.
Once you’re all set, just use and enjoy this exclusive test version the way you would the normal Scribd app. If you do run into any trouble (don’t worry—that’s to be expected in a beta version!), just let us know. When you’re writing to us, here’s some helpful information to include:
- Whenever you’re writing to us, please include your username and/or the email address registered on your Scribd account.
- The version number of the app on your device, which you can get from the app’s settings screen. On the “Profile” screen tap the gear icon in the upper right, then scroll to the very bottom.
- A detailed description of the problem you encountered — Did the app crash? Did it freeze? What happened that you didn’t expect to happen (or what didn’t happen that you expected to)? What were you doing before you encountered the problem?
- Include screenshots, if possible (a picture is worth a thousand words)!
- Where did the problem occur? If you were reading a book (or listening to an audiobook), please include the title and author. If the problem happens outside of the reading experience, what part of the app did it happen in?
- If the app crashes, please re-open the app. When you re-open the app, a crash report will automatically be sent to us. We’d love it if you also could also send us a separate email about the problem, including the information above, as well as the date and time when the crash occurred.
- Anything else you can think of that might be helpful to our team!
If you ever want to stop testing the beta and return to using the publicly available version, open the opt-in link again, then click “leave the test.” Update the app again from the Play Store and you should revert to the most recent public version.
If you found this article by chance and would like to participate in the Scribd Android beta, please email customer support (firstname.lastname@example.org) and let them know. They'll redirect you and have you added asap.