Scribd Support

Need Help? Don't know what's going wrong or how to fix it? Don't worry! We're here to help!

If you're not able to find the help you need from looking through our guides and answers to frequently asked questions, you're welcome to submit a question directly to the support team by clicking "Submit a request" at the top of our Help Center.

Scribd provides support free-of-charge on the web and through email for any issue you may be having concerning anything Scribd related. We do not provide support over the phone. We're sorry for any inconvenience this may cause you, but in order for us to help you as quickly as possible, you'll need to contact us by pressing that button at the top of the Help Center, or by emailing us directly to 

Scribd's support team is happy to help you with issues concerning:

  • Your profile - Trouble logging in? Need a password reset? Changed Email addresses? Contact us today!
  • Purchases you've made on Scribd - Not what you expected? Having trouble accessing the title you're interested in? Let us know!
  • Unrecognized charges related to Scribd purchases and premium memberships - Seen Scribd on your credit card statement? We'll track down the charge!
  • Technical issues - Encountering a problem with the website? An embedded document? We'll help troubleshoot!
  • Reading or publishing - Can't get your work up on Scribd? Can't read a title offline? Contact us and we'll see what's going wrong!
  • Copyright, abuse, privacy issues - Someone put your work up without permission? Believe us, we'll make sure it's taken care of!

Scribd's support team cannot help with:

  • Answering questions about the contents of specific books
  • Searching for any particular content that you're unable to find
  • Contacting any of Scribd's members or authors for you
  • Emailing any books to you that you're having trouble reading offline or downloading
  • Supporting any products or services not related to the Scribd website
  • Fixing problems related to your computer or mobile device

If you're having any issues related to Scribd, send a request in today; we'll get to you as soon as we can and figure out how to have you enjoying your time with us. Just click the "Submit a request" button on the Help Center or send an email to

Please report suspected copyright infringements, privacy violations, and other abuse issues at

Have more questions? Submit a request


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