How do I redeem a credit for an audiobook?

Picture this: you've finally chosen your next new favorite book - you don't know it yet, but this book might actually change your life. You're chugging along chapter after chapter, and suddenly, it hits you – how am I going to spend a credit on this book? You want… no, you need to finish it! Not to worry!

Every audiobook on Scribd that required a Monthly Credit for full access will include a preview so that you can be absolutely sure that this is the book for you. To start listening to the preview, click on the title of the book and you'll see a "Start Listening" button:

Not ready to listen to the preview or the full book right now? That "Save for Later" button will add the audiobook to your Saved titles. Already know you're going to absolutely love it? Spend that Monthly Credit!

(Want to learn more about previews? Click here for our support guide!)

To redeem a credit, you have two options:

Option 1 — the “I'm definitely going to love this book” method

Whether it's a book you've already read, or a book you're positive you'll enjoy you can redeem your credit right away from the book synopsis page. The synopsis/summary page is the screen that pops up right after you tap on a book's cover.

To use your credit and fully unlock a book, click on the arrow (3 dots on mobile) to the right of "Save for Later" and select "Start Full Title" from the menu that appears:

You'll be prompted one last time to confirm you want to spend your credit on that book; we'll also show you how many credits you have total. Once you confirm it, the book will be added to your Saved titles (if it wasn't already) and be ready for you to listen to right away!

Option 2 — the "I like to dip my toes in first" method

Here at Scribd, we are all huge fans of good books and we know that for everyone that definition might be different. That's why we're offering a free preview for all audiobooks that require a credit. You can start a free preview at any time by using the "Start Listening" button from the book synopsis/summary page. You'll automatically be taken to a free preview of the book without having to spend a credit listening to it!

But what happens when you want to finish a book? I'm so glad you asked!

You can redeem your credit for an audiobook straight from the preview page at any time by selecting "Continue Listening"

Or - when you get to the end of a preview and you haven't used a credit for it yet, you'll be prompted to do so with a page that looks something like this: 


**We will never automatically use your credit on any audiobook either - you will always be prompted not once, but twice to redeem a credit for an audiobook.** 

Once you have redeemed a credit for an audiobook you will not be prompted to do so again. From then on, from both the app or website you will always be able to access the audiobook by clicking "Start Listening".

We will always show you your remaining credit balance when you redeem a credit on an audiobook as well, but you can also view your credit balance at any time in your Activity History.

If you want to learn more about the free audiobook previews we offer, check out our FAQ "Can I preview an Audiobook before I spend a credit for it?"

If you think you've redeemed your credit in error, you're having an issue related to credits or audiobooks, or you have any other questions or concerns please be sure to contact Scribd Customer Support and we will be happy to help!

Have more questions? Submit a request


Article is closed for comments.
Powered by Zendesk