How do I change my password, username, or email address?

Changing Your Password

If you don't know your password and are looking to update it, please check this guide about what to do in such a crisis.

If you know your password and just want to change it, then updating it to a new one is easy. Make sure you're logged into your Scribd account and go to the Account Settings of your profile.

You get to your personal Account Settings by hovering your mouse over the icon on the upper right corner of the page to the right of the 'Library' button. There's no need to click the icon, the drop-down navigation menu will appear automatically once the mouse is there and you'll be able to access the Account Settings link. 

That will automatically take you to the page you need to change your password. You'll be in your Account Settings under the 'Personal' tab. On the right hand side of the page, you'll see the 'Change your Scribd Password' link.

Just follow the instructions and you'll have a brand new password to use next time you log onto Scribd!

Changing Your Username or Email Address

If you're looking to change your username and/or email address, you need to be logged in and then go to the Account Settings of your profile page which will automatically bring you to the 'Personal' tab. 

From there, all you need to do is enter a new username and email address under the appropriate sections and hit 'Save' at the bottom of the page. 

 

If the username or email address is already in our system, you'll get error messages like the two below once you hit save. This means either the username or email address is already in our system so the changes cannot be saved by the system. 

You'll have to use a different username if that login has already been taken by a different Scribd member and hit 'Save' again.

If your email address is already in the system and connected to a different account, contact Scribd support for help. 

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