If you are a publisher who's new to Scribd's PublisherTools service, we'll send your FTP credentials and other information to you after we have enabled your account for PublisherTools uploads.
If you are an existing user of our PublisherTools service, we'll be happy to send your credentials to you. Please open a support request.
After obtaining your FTP credentials, in order to access our FTP server, you may use an FTP client: Cyberduck. For OS X or Mac users, we recommend using Cyberduck, but it works on both Windows and OS X operating systems.
Here are the steps to download and start using Cyberduck for OS X users:
1. Go to Cyberduck Download page: https://cyberduck.io/?l=en
2. Click on “Download” under the duck icon for the appropriate OS (see screenshot). Please note that to install FileZilla, the system requirement specific to your computer operating system will be indicated here along with other Frequently Asked Questions:
3. From your “Downloads” folder or whichever folder your web downloads generally are placed in, double-click on the downloaded file. For example, for Mac, double click on "Cyberduck-4.6.5.zip”.
4. After the folder unzipped, double-click on the duck icon (Cyberduck application). Click “Open” from the prompt message (see screenshot for an example).
5. Go through the Installation steps and click “Finish.
6. To connect to Scribd server, click the “Open Connection” icon:
7. Input all necessary information into the fields “Server”, “Username”, “Password” and “Port” (see screenshot) from the FTP credentials that we sent you:
Server: Scribd FTP address
8. After clicking “Connect”, a prompt message will appear such as the one in screenshot below, click “Continue”. You may also use SFTP to avoid the warning message, by choosing SFTP when opening a new connection with port 22.
9. Once you have logged in successfully, you can now start dropping files into the empty area.
Have fun with FTP!