My book isn't loading on the Everand website

Article author
Harriet
  • Updated

Content not loading? Try disabling your ad blocker

If a book isn't loading on the Everand website, a browser extension may be interfering. Ad blockers are the most common culprit.

The quickest fix is to allowlist Everand in your ad blocker. This lets the extension keep running on other sites while letting Everand load normally. Look for the ad blocker icon in your browser's toolbar, find the option to pause or disable it for everand.com, then refresh the page.

Steps vary by extension — check your ad blocker's settings or help documentation if you're not sure where to look.

Prefer not to adjust your ad blocker settings? The Everand app isn't affected by browser extensions. Download it for iOS or Android instead.

Frequently asked questions

Q: I disabled my ad blocker but content still won't load. What now?

A: Try clearing your browser cache and refreshing. If that doesn't help, start a conversation with our virtual assistant and let us know which browser you're using.

Was this article helpful?