{"translations":[{"id":53948419338644,"url":"https://scribd.zendesk.com/api/v2/help_center/articles/53787421531284/translations/tr","html_url":"https://support.scribd.com/hc/tr/articles/53787421531284","source_id":53787421531284,"source_type":"Article","locale":"tr","title":"Son Güvenlik Olayı Hakkında Bilgilendirme","body":"<p>Yakın zamanda yetkisiz bir üçüncü tarafın sistemlerimize erişim sağladığını keşfettik. Erişimi derhal kapattık. Sistemlerimizi araştırmak, güvence altına almak ve platformumuzu güçlendirmek için siber güvenlik uzmanlarıyla iş birliği yaptık.</p><p><strong>Bulduklarımız:</strong> Yetkisiz taraf, erişimini kullanarak diğer dahili sistemlere ulaştı ve belirli kullanıcı bilgilerine erişti. Çoğu hesap için bu, temel hesap bilgilerini içeriyordu. Daha az sayıda hesap için ise daha hassas bilgiler söz konusuydu.</p><p><strong>Yaptıklarımız:</strong> Açığı tespit edip kapattık, dış adli ve siber güvenlik uzmanlarıyla çalıştık ve kolluk kuvvetleri ile ilgili veri koruma otoritelerini bilgilendirdik.</p><p><span style=\"color: #222222;\">Etkilenen kullanıcılara bu hafta doğrudan bildirimler göndermeye başlıyoruz. Bu bildirimler, bizim adımıza bildirim sağlayıcımız Epiq tarafından gönderilmektedir.</span></p><p><strong>Bu arada önerilerimiz:</strong></p><ul>\n<li data-list-item-id=\"e899c52bafc052f3ecfc71698e03ec71d\">Tedbir amaçlı olarak, lütfen Scribd, Slideshare, Everand ve Fable hesaplarınız için <a href=\"https://support.scribd.com/hc/en-us/articles/210134446-Updating-your-password-username-or-email-address\"><span class=\"wysiwyg-underline\">şifrenizi sıfırlayın</span></a>.</li>\n<li data-list-item-id=\"e7a82795eacba960c5f8ca72a882c9615\">Scribd, Everand, Slideshare veya Fable’dan geldiğini iddia eden ve şifrenizi ya da kişisel bilgilerinizi isteyen herhangi bir mesaja karşı dikkatli olun. Bu bilgileri e-posta, SMS veya telefon yoluyla asla istemeyiz.</li>\n<li data-list-item-id=\"ef81a932a67785db4176a3ae20b192431\">Bizden gelen herhangi bir iletişimi doğrulamak için doğrulanmamış bir bağlantıya tıklamak yerine bu sayfayı doğrudan kontrol edin. Daha fazla bilgi paylaşabildikçe bu sayfayı güncel tutacağız.</li>\n</ul><h2 id=\"h_01M3865KKAN9KACYKVXBS351PB\">Ek destek</h2><p>Güvenlik olayıyla ilgili sorularınız, olası maruziyet dahil, için lütfen +1-877-361-9887 numaralı özel çağrı merkezimizle iletişime geçin. Çalışma saatleri: Pazartesi-Cuma, Kuzey Amerika: Pazartesi-Cuma, 05:00–17:00 Doğu Saati Avrupa: Pazartesi-Cuma, 11:00–23:00 Orta Avrupa Saati Asya: Salı-Cumartesi, 18:00–06:00 Singapur Saati.</p><p>Başka sorularınız varsa, lütfen <a href=\"https://support.scribd.com/hc/requests/new?tf_subject=%23Notice%20of%20Security%20Incident&amp;ticket_form_id=360001526992\"><span class=\"wysiwyg-underline\">buradan bizimle iletişime geçin</span></a>.</p><h2 id=\"h_01M386M5Z6PNK8GS6JZW19D6K4\">Sıkça sorulan sorular</h2><h3 id=\"h_01M3B2VKD262BN2YZ49X7GMAZJ\">S: Etkilendim mi? Bildirim nasıl yapılacak?</h3><p>C: Bildirimleri etkilenen kişilere aşamalı olarak gönderiyoruz, bu yüzden herkes henüz bildirim almadı. Eğer bildirim almadıysanız, bu mutlaka etkilenmediğiniz anlamına gelmez. Kontrol etmek için, Scribd, Inc. adına Epiq’den gelen bir e-posta olup olmadığına bakın (spam veya gereksiz posta klasörünüz dahil) ya da +1-877-361-9887 numaralı özel destek hattımızı arayın. Çalışma saatleri: Pazartesi-Cuma, Kuzey Amerika: Pazartesi-Cuma, 05:00–17:00 Doğu Saati Avrupa: Pazartesi-Cuma, 11:00–23:00 Orta Avrupa Saati Asya: Salı-Cumartesi, 18:00–06:00 Singapur Saati.</p><h3 id=\"h_01M3B2VSYPCX0XMGGFZZ7ZGE12\">S: Scribd verilerimi bundan sonra nasıl koruyacak?</h3><p>C: Güvenlik kontrollerimizi güçlendirmek ve sistemlerimizi sürekli izlemek için dış adli ve siber güvenlik uzmanlarıyla çalışıyoruz. Verilerinizi korumayı çok ciddiye alıyoruz.</p><h3 id=\"h_01M3B2ZSH77PQD97AJ3NPC7M20\">S: En son güncellemeleri nereden bulabilirim?</h3><p>C: Olayla ilgili en son güncellemeler bu sayfada yayınlanacaktır.</p><p>Ek sorularınız varsa, lütfen +1-877-361-9887 numaralı özel çağrı merkezimizle iletişime geçin. Çalışma saatleri: Pazartesi-Cuma, Kuzey Amerika: Pazartesi-Cuma, 05:00–17:00 Doğu Saati Avrupa: Pazartesi-Cuma, 11:00–23:00 Orta Avrupa Saati Asya: Salı-Cumartesi, 18:00–06:00 Singapur Saati.</p>","outdated":false,"draft":false,"hidden":false,"created_at":"2026-09-25T23:09:34Z","updated_at":"2026-10-01T19:36:23Z","updated_by_id":51639683322516,"created_by_id":361014974666},{"id":53948407491476,"url":"https://scribd.zendesk.com/api/v2/help_center/articles/53787421531284/translations/es","html_url":"https://support.scribd.com/hc/es/articles/53787421531284","source_id":53787421531284,"source_type":"Article","locale":"es","title":"Información sobre el reciente incidente de seguridad","body":"<p>Recientemente descubrimos que un tercero no autorizado pudo acceder a nuestros sistemas. Inmediatamente cerramos el acceso. Nos hemos asociado con expertos en ciberseguridad para investigar, asegurar nuestros sistemas y fortalecer nuestra plataforma.</p><p><strong>Lo que encontramos:</strong> La parte no autorizada utilizó su acceso para llegar a otros sistemas internos y accedió a cierta información de los usuarios. Para la mayoría de las cuentas, esto involucró información básica de la cuenta. Para un número menor de cuentas, se involucró información más sensible.</p><p><strong>Lo que hemos hecho:</strong> Identificamos y cerramos la vulnerabilidad, contratamos expertos forenses y de ciberseguridad externos, y notificamos a las autoridades policiales y a las autoridades de protección de datos correspondientes.</p><p><span style=\"color: #222222;\">Esta semana comenzamos las notificaciones directas a los usuarios afectados. Estas notificaciones provienen de Epiq, nuestro proveedor de notificaciones, en nuestro nombre.</span></p><p><strong>Lo que recomendamos mientras tanto:</strong></p><ul>\n<li data-list-item-id=\"e899c52bafc052f3ecfc71698e03ec71d\">Por precaución, por favor <a href=\"https://support.scribd.com/hc/es/articles/210134446-Actualizar-tu-contrase%C3%B1a-nombre-de-usuario-o-direcci%C3%B3n-de-correo-electr%C3%B3nico\"><span class=\"wysiwyg-underline\">restablece tu contraseña</span></a> para tus cuentas de Scribd, Slideshare, Everand y Fable.</li>\n<li data-list-item-id=\"e7a82795eacba960c5f8ca72a882c9615\">Ten cuidado con cualquier mensaje que afirme ser de Scribd, Everand, Slideshare o Fable y que solicite tu contraseña o información personal. Nunca solicitaremos esa información por correo electrónico, mensaje de texto o teléfono.</li>\n<li data-list-item-id=\"ef81a932a67785db4176a3ae20b192431\">Verifica cualquier comunicación nuestra consultando esta página directamente en lugar de hacer clic en un enlace no verificado. Mantendremos esta página actualizada a medida que podamos compartir más información.</li>\n</ul><h2 id=\"h_01M3865KKAN9KACYKVXBS351PB\">Soporte adicional</h2><p>Para preguntas relacionadas con el incidente de seguridad, incluyendo la posible exposición, por favor contacta al centro de llamadas dedicado al +1-877-361-9887. Horario de atención: lunes a viernes, América del Norte: lunes a viernes, 5:00 a.m.–5:00 p.m. Hora del Este Europa: lunes a viernes, 11:00 a.m.–11:00 p.m. Hora Central Europea Asia: martes a sábado, 6:00 p.m.–6:00 a.m. Hora de Singapur.</p><p>Para más preguntas, por favor <a href=\"https://support.scribd.com/hc/es/requests/new?tf_subject=%23Aviso%20de%20Incidente%20de%20Seguridad&amp;ticket_form_id=360001526992\"><span class=\"wysiwyg-underline\">contáctanos aquí</span></a>.</p><h2 id=\"h_01M386M5Z6PNK8GS6JZW19D6K4\">Preguntas comunes</h2><h3 id=\"h_01M3B2VKD262BN2YZ49X7GMAZJ\">P: ¿Estoy afectado? ¿Cómo seré notificado?</h3><p>R: Estamos enviando avisos a las personas afectadas en fases, por lo que no todos han recibido el suyo aún. Si no has recibido uno, no significa necesariamente que no hayas sido afectado. Para verificar, busca un correo electrónico de Epiq en nombre de Scribd, Inc. (incluyendo en tu carpeta de spam o correo no deseado) o llama a nuestra línea de soporte dedicada al +1-877-361-9887. Horario de atención: lunes a viernes, América del Norte: lunes a viernes, 5:00 a.m.–5:00 p.m. Hora del Este Europa: lunes a viernes, 11:00 a.m.–11:00 p.m. Hora Central Europea Asia: martes a sábado, 6:00 p.m.–6:00 a.m. Hora de Singapur.</p><h3 id=\"h_01M3B2VSYPCX0XMGGFZZ7ZGE12\">P: ¿Cómo puedo estar seguro de que Scribd protegerá mis datos en el futuro?</h3><p>R: Estamos trabajando con expertos forenses y de ciberseguridad externos para fortalecer nuestros controles de seguridad y monitorear nuestros sistemas de forma continua. Nos tomamos muy en serio la protección de tus datos.</p><h3 id=\"h_01M3B2ZSH77PQD97AJ3NPC7M20\">P: ¿Dónde puedo encontrar las últimas actualizaciones?</h3><p>R: Las últimas actualizaciones sobre el incidente estarán disponibles en esta página.</p><p>Si tienes preguntas adicionales, contacta al centro de llamadas dedicado al +1-877-361-9887. Horario de atención: lunes a viernes, América del Norte: lunes a viernes, 5:00 a.m.–5:00 p.m. Hora del Este Europa: lunes a viernes, 11:00 a.m.–11:00 p.m. Hora Central Europea Asia: martes a sábado, 6:00 p.m.–6:00 a.m. Hora de Singapur.</p>","outdated":false,"draft":false,"hidden":false,"created_at":"2026-09-25T23:09:22Z","updated_at":"2026-10-01T19:36:15Z","updated_by_id":51639683322516,"created_by_id":361014974666},{"id":53948386633748,"url":"https://scribd.zendesk.com/api/v2/help_center/articles/53787421531284/translations/sr","html_url":"https://support.scribd.com/hc/sr/articles/53787421531284","source_id":53787421531284,"source_type":"Article","locale":"sr","title":"Informacije o nedavnom bezbednosnom incidentu","body":"<p>Nedavno smo otkrili da je neovlašćena treća strana uspela da pristupi našim sistemima. Odmah smo zatvorili pristup. Sarađujemo sa stručnjacima za sajber bezbednost kako bismo istražili, osigurali naše sisteme i ojačali našu platformu.</p><p><strong>Ono što smo otkrili:</strong> Neovlašćena strana je iskoristila svoj pristup da dođe do drugih internih sistema i pristupila određenim korisničkim informacijama. Za većinu naloga to su bile osnovne informacije o nalogu. Za manji broj naloga, uključene su osetljivije informacije.</p><p><strong>Ono što smo preduzeli:</strong> Identifikovali smo i zatvorili ranjivost, angažovali spoljne forenzičke i stručnjake za sajber bezbednost, i obavestili policiju i relevantne organe za zaštitu podataka.</p><p><span style=\"color: #222222;\">Ove nedelje počinjemo sa direktnim obaveštavanjem pogođenih korisnika. Ta obaveštenja stižu od Epiq-a, našeg provajdera za obaveštavanje, u naše ime.</span></p><p><strong>Šta preporučujemo u međuvremenu:</strong></p><ul>\n<li data-list-item-id=\"e899c52bafc052f3ecfc71698e03ec71d\">Iz predostrožnosti, molimo vas da <a href=\"https://support.scribd.com/hc/en-us/articles/210134446-Updating-your-password-username-or-email-address\"><span class=\"wysiwyg-underline\">resetujete svoju lozinku</span></a> za vaše naloge na Scribd, Slideshare, Everand i Fable.</li>\n<li data-list-item-id=\"e7a82795eacba960c5f8ca72a882c9615\">Budite oprezni sa bilo kojom porukom koja tvrdi da je od Scribd, Everand, Slideshare ili Fable i traži vašu lozinku ili lične podatke. Nikada nećemo tražiti te informacije putem e-pošte, SMS-a ili telefona.</li>\n<li data-list-item-id=\"ef81a932a67785db4176a3ae20b192431\">Proverite svaku komunikaciju od nas direktno na ovoj stranici, umesto da klikćete na neproverene linkove. Ovu stranicu ćemo redovno ažurirati kako budemo mogli da podelimo više informacija.</li>\n</ul><h2 id=\"h_01M3865KKAN9KACYKVXBS351PB\">Dodatna podrška</h2><p>Za pitanja vezana za bezbednosni incident, uključujući potencijalnu izloženost, molimo kontaktirajte posvećeni call centar na +1-877-361-9887. Radno vreme je od ponedeljka do petka, Severna Amerika: ponedeljak–petak, 5:00–17:00 po istočnom vremenu Evrope: ponedeljak–petak, 11:00–23:00 po srednjoevropskom vremenu Azija: utorak–subota, 18:00–6:00 po singapurskom vremenu.</p><p>Za dodatna pitanja, molimo <a href=\"https://support.scribd.com/hc/requests/new?tf_subject=%23Notice%20of%20Security%20Incident&amp;ticket_form_id=360001526992\"><span class=\"wysiwyg-underline\">kontaktirajte nas ovde</span></a>.</p><h2 id=\"h_01M386M5Z6PNK8GS6JZW19D6K4\">Česta pitanja</h2><h3 id=\"h_01M3B2VKD262BN2YZ49X7GMAZJ\">P: Da li sam pogođen? Kako ću biti obavešten?</h3><p>O: Obaveštenja šaljemo pogođenim osobama fazno, tako da nisu svi još primili svoje. Ako niste dobili obaveštenje, to ne znači nužno da niste pogođeni. Da biste proverili, potražite e-poruku od Epiq-a u ime Scribd, Inc. (uključujući i spam ili neželjenu poštu) ili pozovite naš posvećeni broj podrške na +1-877-361-9887. Radno vreme je od ponedeljka do petka, Severna Amerika: ponedeljak–petak, 5:00–17:00 po istočnom vremenu Evrope: ponedeljak–petak, 11:00–23:00 po srednjoevropskom vremenu Azija: utorak–subota, 18:00–6:00 po singapurskom vremenu.</p><h3 id=\"h_01M3B2VSYPCX0XMGGFZZ7ZGE12\">P: Kako mogu biti siguran da Scribd štiti moje podatke ubuduće?</h3><p>O: Radimo sa spoljnim forenzičkim i stručnjacima za sajber bezbednost kako bismo ojačali naše bezbednosne kontrole i kontinuirano pratili naše sisteme. Zaštita vaših podataka nam je veoma važna.</p><h3 id=\"h_01M3B2ZSH77PQD97AJ3NPC7M20\">P: Gde mogu pronaći najnovije informacije?</h3><p>O: Najnovije informacije o incidentu biće dostupne na ovoj stranici.</p><p>Ako imate dodatna pitanja, kontaktirajte posvećeni call centar na +1-877-361-9887. Radno vreme je od ponedeljka do petka, Severna Amerika: ponedeljak–petak, 5:00–17:00 po istočnom vremenu Evrope: ponedeljak–petak, 11:00–23:00 po srednjoevropskom vremenu Azija: utorak–subota, 18:00–6:00 po singapurskom vremenu.</p>","outdated":false,"draft":false,"hidden":false,"created_at":"2026-09-25T23:09:11Z","updated_at":"2026-10-01T19:36:05Z","updated_by_id":51639683322516,"created_by_id":361014974666},{"id":53948399517076,"url":"https://scribd.zendesk.com/api/v2/help_center/articles/53787421531284/translations/ru","html_url":"https://support.scribd.com/hc/ru/articles/53787421531284","source_id":53787421531284,"source_type":"Article","locale":"ru","title":"Информация о недавнем инциденте с безопасностью","body":"<p>Недавно мы обнаружили, что неавторизованная третья сторона получила доступ к нашим системам. Мы немедленно закрыли доступ. Мы сотрудничаем с экспертами по кибербезопасности для расследования, обеспечения безопасности наших систем и укрепления нашей платформы.</p><p><strong>Что мы обнаружили:</strong> Неавторизованная сторона использовала свой доступ для проникновения в другие внутренние системы и получила доступ к определённой информации пользователей. Для большинства аккаунтов это касалось базовой информации об аккаунте. Для меньшего числа аккаунтов была затронута более чувствительная информация.</p><p><strong>Что мы сделали:</strong> Мы выявили и устранили уязвимость, привлекли внешних судебных и кибербезопасных экспертов, а также уведомили правоохранительные органы и соответствующие органы по защите данных.</p><p><span style=\"color: #222222;\">На этой неделе мы начинаем прямые уведомления затронутым пользователям. Эти уведомления отправляются от имени Epiq, нашего провайдера уведомлений.</span></p><p><strong>Что мы рекомендуем пока что:</strong></p><ul>\n<li data-list-item-id=\"e899c52bafc052f3ecfc71698e03ec71d\">Из соображений осторожности, пожалуйста, <a href=\"https://support.scribd.com/hc/en-us/articles/210134446-Updating-your-password-username-or-email-address\"><span class=\"wysiwyg-underline\">сбросьте пароль</span></a> для ваших аккаунтов Scribd, Slideshare, Everand и Fable.</li>\n<li data-list-item-id=\"e7a82795eacba960c5f8ca72a882c9615\">Будьте осторожны с любыми сообщениями, которые якобы приходят от Scribd, Everand, Slideshare или Fable и запрашивают ваш пароль или личную информацию. Мы никогда не будем запрашивать такую информацию по электронной почте, SMS или телефону.</li>\n<li data-list-item-id=\"ef81a932a67785db4176a3ae20b192431\">Проверяйте любую нашу коммуникацию, обращаясь непосредственно к этой странице, а не переходя по непроверенным ссылкам. Мы будем обновлять эту страницу по мере возможности делиться новой информацией.</li>\n</ul><h2 id=\"h_01M3865KKAN9KACYKVXBS351PB\">Дополнительная поддержка</h2><p>По вопросам, связанным с инцидентом безопасности, включая возможное раскрытие данных, пожалуйста, обращайтесь в специализированный колл-центр по номеру +1-877-361-9887. Часы работы: Понедельник–Пятница, Северная Америка: Понедельник–Пятница, 5:00–17:00 по восточному времени; Европа: Понедельник–Пятница, 11:00–23:00 по центральноевропейскому времени; Азия: Вторник–Суббота, 18:00–6:00 по сингапурскому времени.</p><p>По дополнительным вопросам, пожалуйста, <a href=\"https://support.scribd.com/hc/requests/new?tf_subject=%23Notice%20of%20Security%20Incident&amp;ticket_form_id=360001526992\"><span class=\"wysiwyg-underline\">свяжитесь с нами здесь</span></a>.</p><h2 id=\"h_01M386M5Z6PNK8GS6JZW19D6K4\">Часто задаваемые вопросы</h2><h3 id=\"h_01M3B2VKD262BN2YZ49X7GMAZJ\">В: Затронут ли я? Как я буду уведомлен?</h3><p>О: Мы отправляем уведомления затронутым лицам поэтапно, поэтому не все еще получили их. Если вы не получили уведомление, это не обязательно означает, что вы не были затронуты. Чтобы проверить, ищите письмо от Epiq от имени Scribd, Inc. (включая папки спам или нежелательной почты) или позвоните на нашу специализированную линию поддержки по номеру +1-877-361-9887. Часы работы: Понедельник–Пятница, Северная Америка: Понедельник–Пятница, 5:00–17:00 по восточному времени; Европа: Понедельник–Пятница, 11:00–23:00 по центральноевропейскому времени; Азия: Вторник–Суббота, 18:00–6:00 по сингапурскому времени.</p><h3 id=\"h_01M3B2VSYPCX0XMGGFZZ7ZGE12\">В: Как я могу быть уверен, что Scribd будет защищать мои данные в будущем?</h3><p>О: Мы работаем с внешними судебными и кибербезопасными экспертами, чтобы усилить наши меры безопасности и постоянно мониторить наши системы. Мы очень серьезно относимся к защите ваших данных.</p><h3 id=\"h_01M3B2ZSH77PQD97AJ3NPC7M20\">В: Где я могу найти последние обновления?</h3><p>О: Последние обновления по инциденту будут доступны на этой странице.</p><p>Если у вас есть дополнительные вопросы, обращайтесь в специализированный колл-центр по номеру +1-877-361-9887. Часы работы: Понедельник–Пятница, Северная Америка: Понедельник–Пятница, 5:00–17:00 по восточному времени; Европа: Понедельник–Пятница, 11:00–23:00 по центральноевропейскому времени; Азия: Вторник–Суббота, 18:00–6:00 по сингапурскому времени.</p>","outdated":false,"draft":false,"hidden":false,"created_at":"2026-09-25T23:08:56Z","updated_at":"2026-10-01T19:35:59Z","updated_by_id":51639683322516,"created_by_id":361014974666},{"id":53948384899348,"url":"https://scribd.zendesk.com/api/v2/help_center/articles/53787421531284/translations/ro","html_url":"https://support.scribd.com/hc/ro/articles/53787421531284","source_id":53787421531284,"source_type":"Article","locale":"ro","title":"Informații despre incidentul recent de securitate","body":"<p>Am descoperit recent că o terță parte neautorizată a reușit să obțină acces la sistemele noastre. Am închis imediat accesul. Am colaborat cu experți în securitate cibernetică pentru a investiga, securiza sistemele noastre și a întări platforma noastră.</p><p><strong>Ce am descoperit:</strong> Partea neautorizată a folosit accesul pentru a ajunge la alte sisteme interne și a accesat anumite informații ale utilizatorilor. Pentru majoritatea conturilor, aceasta a implicat informații de bază despre cont. Pentru un număr mai mic de conturi, au fost implicate informații mai sensibile.</p><p><strong>Ce am făcut:</strong> Am identificat și închis vulnerabilitatea, am angajat experți externi în criminalistică și securitate cibernetică și am notificat autoritățile de aplicare a legii și autoritățile relevante de protecție a datelor.</p><p><span style=\"color: #222222;\">Începem să trimitem notificări directe utilizatorilor afectați în această săptămână. Aceste notificări vin din partea Epiq, furnizorul nostru de notificări, în numele nostru.</span></p><p><strong>Ce recomandăm între timp:</strong></p><ul>\n<li data-list-item-id=\"e899c52bafc052f3ecfc71698e03ec71d\">Din precauție, vă rugăm să <a href=\"https://support.scribd.com/hc/en-us/articles/210134446-Updating-your-password-username-or-email-address\"><span class=\"wysiwyg-underline\">resetați parola</span></a> pentru conturile dvs. Scribd, Slideshare, Everand și Fable.</li>\n<li data-list-item-id=\"e7a82795eacba960c5f8ca72a882c9615\">Fiți precauți cu orice mesaj care pretinde că provine de la Scribd, Everand, Slideshare sau Fable și care solicită parola sau informații personale. Nu vom cere niciodată aceste informații prin e-mail, SMS sau telefon.</li>\n<li data-list-item-id=\"ef81a932a67785db4176a3ae20b192431\">Verificați orice comunicare de la noi consultând direct această pagină, în loc să faceți clic pe un link neverificat. Vom menține această pagină actualizată pe măsură ce vom putea oferi mai multe informații.</li>\n</ul><h2 id=\"h_01M3865KKAN9KACYKVXBS351PB\">Suport suplimentar</h2><p>Pentru întrebări legate de incidentul de securitate, inclusiv expunerea potențială, vă rugăm să contactați centrul de apel dedicat la +1-877-361-9887. Programul de funcționare este de luni până vineri, America de Nord: luni–vineri, 5:00–17:00 ora Est Europeană: luni–vineri, 11:00–23:00 ora Europei Centrale Asia: marți–sâmbătă, 18:00–6:00 ora Singapore.</p><p>Pentru întrebări suplimentare, vă rugăm să <a href=\"https://support.scribd.com/hc/requests/new?tf_subject=%23Notice%20of%20Security%20Incident&amp;ticket_form_id=360001526992\"><span class=\"wysiwyg-underline\">ne contactați aici</span></a>.</p><h2 id=\"h_01M386M5Z6PNK8GS6JZW19D6K4\">Întrebări frecvente</h2><h3 id=\"h_01M3B2VKD262BN2YZ49X7GMAZJ\">Î: Sunt afectat? Cum voi fi notificat?</h3><p>R: Trimitem notificări persoanelor afectate în etape, deci nu toți au primit încă notificarea. Dacă nu ați primit una, nu înseamnă neapărat că nu ați fost afectat. Pentru a verifica, căutați un e-mail de la Epiq în numele Scribd, Inc. (inclusiv în folderul de spam sau junk) sau sunați la linia noastră de suport dedicată la +1-877-361-9887. Programul de funcționare este de luni până vineri, America de Nord: luni–vineri, 5:00–17:00 ora Est Europeană: luni–vineri, 11:00–23:00 ora Europei Centrale Asia: marți–sâmbătă, 18:00–6:00 ora Singapore.</p><h3 id=\"h_01M3B2VSYPCX0XMGGFZZ7ZGE12\">Î: Cum pot fi sigur că Scribd îmi protejează datele pe viitor?</h3><p>R: Lucrăm cu experți externi în criminalistică și securitate cibernetică pentru a întări controalele noastre de securitate și pentru a monitoriza sistemele noastre în mod continuu. Luăm protecția datelor dvs. foarte în serios.</p><h3 id=\"h_01M3B2ZSH77PQD97AJ3NPC7M20\">Î: Unde pot găsi cele mai recente actualizări?</h3><p>R: Cele mai recente actualizări privind incidentul vor fi disponibile pe această pagină.</p><p>Dacă aveți întrebări suplimentare, contactați centrul de apel dedicat la +1-877-361-9887. Programul de funcționare este de luni până vineri, America de Nord: luni–vineri, 5:00–17:00 ora Est Europeană: luni–vineri, 11:00–23:00 ora Europei Centrale Asia: marți–sâmbătă, 18:00–6:00 ora Singapore.</p>","outdated":false,"draft":false,"hidden":false,"created_at":"2026-09-25T23:08:43Z","updated_at":"2026-10-01T19:35:41Z","updated_by_id":51639683322516,"created_by_id":361014974666},{"id":53948397782164,"url":"https://scribd.zendesk.com/api/v2/help_center/articles/53787421531284/translations/pt-br","html_url":"https://support.scribd.com/hc/pt-br/articles/53787421531284","source_id":53787421531284,"source_type":"Article","locale":"pt-br","title":"Informações sobre o recente incidente de segurança","body":"<p>Recentemente, descobrimos que um terceiro não autorizado conseguiu acessar nossos sistemas. Imediatamente, bloqueamos o acesso. Fizemos parceria com especialistas em cibersegurança para investigar, proteger nossos sistemas e fortalecer nossa plataforma.</p><p><strong>O que descobrimos:</strong> A parte não autorizada usou seu acesso para alcançar outros sistemas internos e acessou certas informações de usuários. Para a maioria das contas, isso envolveu informações básicas da conta. Para um número menor de contas, informações mais sensíveis foram envolvidas.</p><p><strong>O que fizemos:</strong> Identificamos e fechamos a vulnerabilidade, contratamos especialistas externos em perícia e cibersegurança e notificamos as autoridades policiais e as autoridades relevantes de proteção de dados.</p><p><span style=\"color: #222222;\">Estamos iniciando as notificações diretas aos usuários impactados esta semana. Essas notificações são enviadas pela Epiq, nosso provedor de notificações, em nosso nome.</span></p><p><strong>O que recomendamos enquanto isso:</strong></p><ul>\n<li data-list-item-id=\"e899c52bafc052f3ecfc71698e03ec71d\">Por precaução, por favor <a href=\"https://support.scribd.com/hc/en-us/articles/210134446-Updating-your-password-username-or-email-address\"><span class=\"wysiwyg-underline\">redefina sua senha</span></a> para suas contas Scribd, Slideshare, Everand e Fable.</li>\n<li data-list-item-id=\"e7a82795eacba960c5f8ca72a882c9615\">Tenha cautela com qualquer mensagem que afirme ser da Scribd, Everand, Slideshare ou Fable e que peça sua senha ou informações pessoais. Nunca solicitaremos essas informações por e-mail, mensagem de texto ou telefone.</li>\n<li data-list-item-id=\"ef81a932a67785db4176a3ae20b192431\">Verifique qualquer comunicação nossa consultando esta página diretamente, em vez de clicar em links não verificados. Manteremos esta página atualizada conforme pudermos compartilhar mais informações.</li>\n</ul><h2 id=\"h_01M3865KKAN9KACYKVXBS351PB\">Suporte adicional</h2><p>Para dúvidas relacionadas ao incidente de segurança, incluindo possível exposição, entre em contato com o call center dedicado pelo número +1-877-361-9887. Horário de atendimento: segunda a sexta-feira, América do Norte: segunda a sexta-feira, das 5h00 às 17h00, Horário do Leste; Europa: segunda a sexta-feira, das 11h00 às 23h00, Horário da Europa Central; Ásia: terça a sábado, das 18h00 às 6h00, Horário de Singapura.</p><p>Para outras dúvidas, por favor <a href=\"https://support.scribd.com/hc/requests/new?tf_subject=%23Notice%20of%20Security%20Incident&amp;ticket_form_id=360001526992\"><span class=\"wysiwyg-underline\">entre em contato conosco aqui</span></a>.</p><h2 id=\"h_01M386M5Z6PNK8GS6JZW19D6K4\">Perguntas comuns</h2><h3 id=\"h_01M3B2VKD262BN2YZ49X7GMAZJ\">P: Estou afetado? Como serei notificado?</h3><p>R: Estamos enviando avisos aos indivíduos afetados em fases, portanto, nem todos receberam o seu ainda. Se você não recebeu, isso não significa necessariamente que não foi afetado. Para verificar, procure um e-mail da Epiq em nome da Scribd, Inc. (inclusive na sua pasta de spam ou lixo eletrônico) ou ligue para nossa linha de suporte dedicada no +1-877-361-9887. Horário de atendimento: segunda a sexta-feira, América do Norte: segunda a sexta-feira, das 5h00 às 17h00, Horário do Leste; Europa: segunda a sexta-feira, das 11h00 às 23h00, Horário da Europa Central; Ásia: terça a sábado, das 18h00 às 6h00, Horário de Singapura.</p><h3 id=\"h_01M3B2VSYPCX0XMGGFZZ7ZGE12\">P: Como posso ter certeza de que a Scribd está protegendo meus dados daqui para frente?</h3><p>R: Estamos trabalhando com especialistas externos em perícia e cibersegurança para fortalecer nossos controles de segurança e monitorar nossos sistemas continuamente. Levamos a proteção dos seus dados muito a sério.</p><h3 id=\"h_01M3B2ZSH77PQD97AJ3NPC7M20\">P: Onde posso encontrar as últimas atualizações?</h3><p>R: As últimas atualizações sobre o incidente estarão disponíveis nesta página.</p><p>Se você tiver dúvidas adicionais, entre em contato com o call center dedicado pelo número +1-877-361-9887. Horário de atendimento: segunda a sexta-feira, América do Norte: segunda a sexta-feira, das 5h00 às 17h00, Horário do Leste; Europa: segunda a sexta-feira, das 11h00 às 23h00, Horário da Europa Central; Ásia: terça a sábado, das 18h00 às 6h00, Horário de Singapura.</p>","outdated":false,"draft":false,"hidden":false,"created_at":"2026-09-25T23:08:29Z","updated_at":"2026-10-01T19:35:34Z","updated_by_id":51639683322516,"created_by_id":361014974666},{"id":53948383252884,"url":"https://scribd.zendesk.com/api/v2/help_center/articles/53787421531284/translations/pl","html_url":"https://support.scribd.com/hc/pl/articles/53787421531284","source_id":53787421531284,"source_type":"Article","locale":"pl","title":"Informacje o niedawnym incydencie bezpieczeństwa","body":"<p>Niedawno odkryliśmy, że nieautoryzowana osoba trzecia uzyskała dostęp do naszych systemów. Natychmiast zamknęliśmy dostęp. Współpracujemy z ekspertami ds. cyberbezpieczeństwa, aby przeprowadzić dochodzenie, zabezpieczyć nasze systemy i wzmocnić naszą platformę.</p><p><strong>Co odkryliśmy:</strong> Nieautoryzowana osoba wykorzystała swój dostęp, aby dotrzeć do innych systemów wewnętrznych i uzyskać dostęp do niektórych informacji o użytkownikach. W przypadku większości kont dotyczyło to podstawowych informacji o koncie. W przypadku mniejszej liczby kont dotyczyło to bardziej wrażliwych informacji.</p><p><strong>Co zrobiliśmy:</strong> Zidentyfikowaliśmy i zamknęliśmy lukę, zaangażowaliśmy zewnętrznych ekspertów ds. kryminalistyki i cyberbezpieczeństwa oraz powiadomiliśmy organy ścigania i odpowiednie organy ochrony danych.</p><p><span style=\"color: #222222;\">W tym tygodniu rozpoczynamy bezpośrednie powiadamianie użytkowników dotkniętych incydentem. Powiadomienia te pochodzą od Epiq, naszego dostawcy powiadomień, w naszym imieniu.</span></p><p><strong>Co zalecamy w międzyczasie:</strong></p><ul>\n<li data-list-item-id=\"e899c52bafc052f3ecfc71698e03ec71d\">Z zachowaniem ostrożności prosimy <a href=\"https://support.scribd.com/hc/en-us/articles/210134446-Updating-your-password-username-or-email-address\"><span class=\"wysiwyg-underline\">zresetować swoje hasło</span></a> do kont Scribd, Slideshare, Everand i Fable.</li>\n<li data-list-item-id=\"e7a82795eacba960c5f8ca72a882c9615\">Bądź ostrożny wobec wszelkich wiadomości rzekomo pochodzących od Scribd, Everand, Slideshare lub Fable, które proszą o podanie hasła lub danych osobowych. Nigdy nie będziemy prosić o takie informacje za pośrednictwem e-maila, SMS-a ani telefonu.</li>\n<li data-list-item-id=\"ef81a932a67785db4176a3ae20b192431\">Weryfikuj wszelką komunikację od nas, sprawdzając tę stronę bezpośrednio, zamiast klikać w niezweryfikowane linki. Będziemy na bieżąco aktualizować tę stronę, gdy tylko będziemy mogli udostępnić więcej informacji.</li>\n</ul><h2 id=\"h_01M3865KKAN9KACYKVXBS351PB\">Dodatkowe wsparcie</h2><p>W przypadku pytań związanych z incydentem bezpieczeństwa, w tym potencjalnym narażeniem danych, prosimy o kontakt z dedykowanym centrum telefonicznym pod numerem +1-877-361-9887. Godziny pracy to od poniedziałku do piątku, Ameryka Północna: poniedziałek–piątek, 5:00–17:00 czasu wschodniego, Europa: poniedziałek–piątek, 11:00–23:00 czasu środkowoeuropejskiego, Azja: wtorek–sobota, 18:00–6:00 czasu singapurskiego.</p><p>W przypadku dalszych pytań prosimy <a href=\"https://support.scribd.com/hc/requests/new?tf_subject=%23Notice%20of%20Security%20Incident&amp;ticket_form_id=360001526992\"><span class=\"wysiwyg-underline\">skontaktować się z nami tutaj</span></a>.</p><h2 id=\"h_01M386M5Z6PNK8GS6JZW19D6K4\">Najczęściej zadawane pytania</h2><h3 id=\"h_01M3B2VKD262BN2YZ49X7GMAZJ\">P: Czy jestem dotknięty? Jak zostanę powiadomiony?</h3><p>O: Wysyłamy powiadomienia do osób dotkniętych incydentem etapami, więc nie wszyscy jeszcze je otrzymali. Jeśli nie otrzymałeś powiadomienia, nie oznacza to koniecznie, że nie jesteś dotknięty. Aby to sprawdzić, poszukaj e-maila od Epiq w imieniu Scribd, Inc. (w tym w folderze spam lub niechciane) lub zadzwoń na naszą dedykowaną linię wsparcia pod numer +1-877-361-9887. Godziny pracy to od poniedziałku do piątku, Ameryka Północna: poniedziałek–piątek, 5:00–17:00 czasu wschodniego, Europa: poniedziałek–piątek, 11:00–23:00 czasu środkowoeuropejskiego, Azja: wtorek–sobota, 18:00–6:00 czasu singapurskiego.</p><h3 id=\"h_01M3B2VSYPCX0XMGGFZZ7ZGE12\">P: Jak mogę mieć pewność, że Scribd będzie chronić moje dane w przyszłości?</h3><p>O: Współpracujemy z zewnętrznymi ekspertami ds. kryminalistyki i cyberbezpieczeństwa, aby wzmocnić nasze kontrole bezpieczeństwa i na bieżąco monitorować nasze systemy. Bardzo poważnie traktujemy ochronę Twoich danych.</p><h3 id=\"h_01M3B2ZSH77PQD97AJ3NPC7M20\">P: Gdzie mogę znaleźć najnowsze aktualizacje?</h3><p>O: Najnowsze informacje dotyczące incydentu będą dostępne na tej stronie.</p><p>Jeśli masz dodatkowe pytania, skontaktuj się z dedykowanym centrum telefonicznym pod numerem +1-877-361-9887. Godziny pracy to od poniedziałku do piątku, Ameryka Północna: poniedziałek–piątek, 5:00–17:00 czasu wschodniego, Europa: poniedziałek–piątek, 11:00–23:00 czasu środkowoeuropejskiego, Azja: wtorek–sobota, 18:00–6:00 czasu singapurskiego.</p>","outdated":false,"draft":false,"hidden":false,"created_at":"2026-09-25T23:08:17Z","updated_at":"2026-10-01T19:35:25Z","updated_by_id":51639683322516,"created_by_id":361014974666},{"id":53948366873236,"url":"https://scribd.zendesk.com/api/v2/help_center/articles/53787421531284/translations/it","html_url":"https://support.scribd.com/hc/it/articles/53787421531284","source_id":53787421531284,"source_type":"Article","locale":"it","title":"Informazioni sull'incidente di sicurezza recente","body":"<p>Abbiamo recentemente scoperto che una terza parte non autorizzata è riuscita ad accedere ai nostri sistemi. Abbiamo immediatamente bloccato l'accesso. Abbiamo collaborato con esperti di cybersecurity per indagare, mettere in sicurezza i nostri sistemi e rafforzare la nostra piattaforma.</p><p><strong>Cosa abbiamo scoperto:</strong> La parte non autorizzata ha utilizzato il proprio accesso per raggiungere altri sistemi interni e ha avuto accesso a determinate informazioni degli utenti. Per la maggior parte degli account, si trattava di informazioni di base sull'account. Per un numero più limitato di account, sono state coinvolte informazioni più sensibili.</p><p><strong>Cosa abbiamo fatto:</strong> Abbiamo identificato e chiuso la vulnerabilità, coinvolto esperti esterni forensi e di cybersecurity, e notificato le forze dell'ordine e le autorità competenti per la protezione dei dati.</p><p><span style=\"color: #222222;\">Questa settimana inizieremo le notifiche dirette agli utenti interessati. Queste comunicazioni provengono da Epiq, il nostro fornitore di notifiche, per nostro conto.</span></p><p><strong>Cosa consigliamo nel frattempo:</strong></p><ul>\n<li data-list-item-id=\"e899c52bafc052f3ecfc71698e03ec71d\">Per precauzione, ti preghiamo di <a href=\"https://support.scribd.com/hc/en-us/articles/210134446-Updating-your-password-username-or-email-address\"><span class=\"wysiwyg-underline\">reimpostare la password</span></a> dei tuoi account Scribd, Slideshare, Everand e Fable.</li>\n<li data-list-item-id=\"e7a82795eacba960c5f8ca72a882c9615\">Fai attenzione a qualsiasi messaggio che affermi di provenire da Scribd, Everand, Slideshare o Fable e che richieda la tua password o informazioni personali. Non chiederemo mai queste informazioni via email, SMS o telefono.</li>\n<li data-list-item-id=\"ef81a932a67785db4176a3ae20b192431\">Verifica qualsiasi comunicazione da parte nostra controllando direttamente questa pagina invece di cliccare su link non verificati. Aggiorneremo questa pagina non appena potremo condividere ulteriori informazioni.</li>\n</ul><h2 id=\"h_01M3865KKAN9KACYKVXBS351PB\">Supporto aggiuntivo</h2><p>Per domande relative all'incidente di sicurezza, inclusa una possibile esposizione, contatta il call center dedicato al numero +1-877-361-9887. Orari di apertura: lunedì-venerdì, Nord America: lunedì-venerdì, 5:00–17:00 ora Eastern Europe: lunedì-venerdì, 11:00–23:00 ora dell'Europa centrale Asia: martedì-sabato, 18:00–6:00 ora di Singapore.</p><p>Per ulteriori domande, <a href=\"https://support.scribd.com/hc/requests/new?tf_subject=%23Notice%20of%20Security%20Incident&amp;ticket_form_id=360001526992\"><span class=\"wysiwyg-underline\">contattaci qui</span></a>.</p><h2 id=\"h_01M386M5Z6PNK8GS6JZW19D6K4\">Domande frequenti</h2><h3 id=\"h_01M3B2VKD262BN2YZ49X7GMAZJ\">D: Sono stato interessato? Come sarò notificato?</h3><p>R: Stiamo inviando le notifiche alle persone interessate in fasi, quindi non tutti le hanno ancora ricevute. Se non hai ricevuto una notifica, non significa necessariamente che tu non sia stato interessato. Per verificare, cerca un'email da Epiq per conto di Scribd, Inc. (inclusa la cartella spam o posta indesiderata) oppure chiama la nostra linea di supporto dedicata al +1-877-361-9887. Orari di apertura: lunedì-venerdì, Nord America: lunedì-venerdì, 5:00–17:00 ora Eastern Europe: lunedì-venerdì, 11:00–23:00 ora dell'Europa centrale Asia: martedì-sabato, 18:00–6:00 ora di Singapore.</p><h3 id=\"h_01M3B2VSYPCX0XMGGFZZ7ZGE12\">D: Come posso essere sicuro che Scribd proteggerà i miei dati in futuro?</h3><p>R: Stiamo lavorando con esperti esterni forensi e di cybersecurity per rafforzare i nostri controlli di sicurezza e monitorare i nostri sistemi in modo continuo. Prendiamo molto seriamente la protezione dei tuoi dati.</p><h3 id=\"h_01M3B2ZSH77PQD97AJ3NPC7M20\">D: Dove posso trovare gli aggiornamenti più recenti?</h3><p>R: Gli aggiornamenti più recenti riguardanti l'incidente saranno disponibili su questa pagina.</p><p>Se hai ulteriori domande, contatta il call center dedicato al numero +1-877-361-9887. Orari di apertura: lunedì-venerdì, Nord America: lunedì-venerdì, 5:00–17:00 ora Eastern Europe: lunedì-venerdì, 11:00–23:00 ora dell'Europa centrale Asia: martedì-sabato, 18:00–6:00 ora di Singapore.</p>","outdated":false,"draft":false,"hidden":false,"created_at":"2026-09-25T23:08:02Z","updated_at":"2026-10-01T19:35:14Z","updated_by_id":51639683322516,"created_by_id":361014974666},{"id":53948361496596,"url":"https://scribd.zendesk.com/api/v2/help_center/articles/53787421531284/translations/id","html_url":"https://support.scribd.com/hc/id/articles/53787421531284","source_id":53787421531284,"source_type":"Article","locale":"id","title":"Informasi tentang insiden keamanan terbaru","body":"<p>Kami baru-baru ini menemukan bahwa pihak ketiga yang tidak berwenang berhasil mengakses sistem kami. Kami segera menutup akses tersebut. Kami telah bekerja sama dengan para ahli keamanan siber untuk menyelidiki, mengamankan sistem kami, dan memperkuat platform kami.</p><p><strong>Apa yang kami temukan:</strong> Pihak yang tidak berwenang menggunakan akses mereka untuk mencapai sistem internal lainnya dan mengakses informasi pengguna tertentu. Untuk sebagian besar akun, ini melibatkan informasi dasar akun. Untuk sejumlah kecil akun, informasi yang lebih sensitif terlibat.</p><p><strong>Apa yang telah kami lakukan:</strong> Kami mengidentifikasi dan menutup kerentanan tersebut, melibatkan ahli forensik dan keamanan siber dari luar, serta memberitahu penegak hukum dan otoritas perlindungan data yang relevan.</p><p><span style=\"color: #222222;\">Kami mulai mengirimkan pemberitahuan langsung kepada pengguna yang terdampak minggu ini. Pemberitahuan tersebut dikirim oleh Epiq, penyedia pemberitahuan kami, atas nama kami.</span></p><p><strong>Apa yang kami sarankan sementara ini:</strong></p><ul>\n<li data-list-item-id=\"e899c52bafc052f3ecfc71698e03ec71d\">Sebagai tindakan pencegahan, silakan <a href=\"https://support.scribd.com/hc/en-us/articles/210134446-Updating-your-password-username-or-email-address\"><span class=\"wysiwyg-underline\">atur ulang kata sandi Anda</span></a> untuk akun Scribd, Slideshare, Everand, dan Fable Anda.</li>\n<li data-list-item-id=\"e7a82795eacba960c5f8ca72a882c9615\">Berhati-hatilah terhadap pesan apa pun yang mengaku berasal dari Scribd, Everand, Slideshare, atau Fable yang meminta kata sandi atau informasi pribadi Anda. Kami tidak akan pernah meminta informasi tersebut melalui email, pesan teks, atau telepon.</li>\n<li data-list-item-id=\"ef81a932a67785db4176a3ae20b192431\">Verifikasi setiap komunikasi dari kami dengan memeriksa halaman ini secara langsung daripada mengklik tautan yang tidak terverifikasi. Kami akan terus memperbarui halaman ini saat kami dapat membagikan informasi lebih lanjut.</li>\n</ul><h2 id=\"h_01M3865KKAN9KACYKVXBS351PB\">Dukungan tambahan</h2><p>Untuk pertanyaan terkait insiden keamanan, termasuk potensi paparan, silakan hubungi pusat panggilan khusus di +1-877-361-9887. Jam operasional adalah Senin-Jumat, Amerika Utara: Senin–Jumat, 5:00 pagi–5:00 sore Waktu Timur Eropa: Senin–Jumat, 11:00 pagi–11:00 malam Waktu Eropa Tengah Asia: Selasa–Sabtu, 6:00 sore–6:00 pagi Waktu Singapura.</p><p>Untuk pertanyaan lebih lanjut, silakan <a href=\"https://support.scribd.com/hc/requests/new?tf_subject=%23Notice%20of%20Security%20Incident&amp;ticket_form_id=360001526992\"><span class=\"wysiwyg-underline\">hubungi kami di sini</span></a>.</p><h2 id=\"h_01M386M5Z6PNK8GS6JZW19D6K4\">Pertanyaan umum</h2><h3 id=\"h_01M3B2VKD262BN2YZ49X7GMAZJ\">T: Apakah saya terdampak? Bagaimana saya akan diberitahu?</h3><p>J: Kami mengirimkan pemberitahuan kepada individu yang terdampak secara bertahap, jadi tidak semua orang menerima pemberitahuan mereka sekaligus. Jika Anda belum menerima pemberitahuan, itu tidak berarti Anda tidak terdampak. Untuk memeriksa, cari email dari Epiq atas nama Scribd, Inc. (termasuk di folder spam atau sampah Anda) atau hubungi saluran dukungan khusus kami di +1-877-361-9887. Jam operasional adalah Senin-Jumat, Amerika Utara: Senin–Jumat, 5:00 pagi–5:00 sore Waktu Timur Eropa: Senin–Jumat, 11:00 pagi–11:00 malam Waktu Eropa Tengah Asia: Selasa–Sabtu, 6:00 sore–6:00 pagi Waktu Singapura.</p><h3 id=\"h_01M3B2VSYPCX0XMGGFZZ7ZGE12\">T: Bagaimana saya bisa yakin bahwa Scribd melindungi data saya ke depannya?</h3><p>J: Kami bekerja sama dengan ahli forensik dan keamanan siber dari luar untuk memperkuat kontrol keamanan kami dan memantau sistem kami secara berkelanjutan. Kami sangat serius dalam melindungi data Anda.</p><h3 id=\"h_01M3B2ZSH77PQD97AJ3NPC7M20\">T: Di mana saya bisa menemukan pembaruan terbaru?</h3><p>J: Pembaruan terbaru mengenai insiden ini akan tersedia di halaman ini.</p><p>Jika Anda memiliki pertanyaan tambahan, hubungi pusat panggilan khusus di +1-877-361-9887. Jam operasional adalah Senin-Jumat, Amerika Utara: Senin–Jumat, 5:00 pagi–5:00 sore Waktu Timur Eropa: Senin–Jumat, 11:00 pagi–11:00 malam Waktu Eropa Tengah Asia: Selasa–Sabtu, 6:00 sore–6:00 pagi Waktu Singapura.</p>","outdated":false,"draft":false,"hidden":false,"created_at":"2026-09-25T23:07:50Z","updated_at":"2026-10-01T19:35:08Z","updated_by_id":51639683322516,"created_by_id":361014974666},{"id":53948389260052,"url":"https://scribd.zendesk.com/api/v2/help_center/articles/53787421531284/translations/el","html_url":"https://support.scribd.com/hc/el/articles/53787421531284","source_id":53787421531284,"source_type":"Article","locale":"el","title":"Πληροφορίες σχετικά με το πρόσφατο περιστατικό ασφαλείας","body":"<p>Πρόσφατα ανακαλύψαμε ότι ένας μη εξουσιοδοτημένος τρίτος κατάφερε να αποκτήσει πρόσβαση στα συστήματά μας. Αμέσως απενεργοποιήσαμε την πρόσβαση. Συνεργαστήκαμε με ειδικούς στην κυβερνοασφάλεια για να διερευνήσουμε, να ασφαλίσουμε τα συστήματά μας και να ενισχύσουμε την πλατφόρμα μας.</p><p><strong>Τι διαπιστώσαμε:</strong> Ο μη εξουσιοδοτημένος τρίτος χρησιμοποίησε την πρόσβασή του για να φτάσει σε άλλα εσωτερικά συστήματα και απέκτησε πρόσβαση σε ορισμένες πληροφορίες χρηστών. Για τους περισσότερους λογαριασμούς, αυτό αφορούσε βασικές πληροφορίες λογαριασμού. Για έναν μικρότερο αριθμό λογαριασμών, εμπλέκονταν πιο ευαίσθητες πληροφορίες.</p><p><strong>Τι έχουμε κάνει:</strong> Εντοπίσαμε και κλείσαμε το κενό ασφαλείας, συνεργαστήκαμε με εξωτερικούς ειδικούς σε εγκληματολογική ανάλυση και κυβερνοασφάλεια, και ενημερώσαμε τις αρχές επιβολής του νόμου και τις αρμόδιες αρχές προστασίας δεδομένων.</p><p><span style=\"color: #222222;\">Ξεκινάμε αυτήν την εβδομάδα την άμεση ενημέρωση των επηρεαζόμενων χρηστών. Αυτές οι ειδοποιήσεις αποστέλλονται από την Epiq, τον πάροχο ειδοποιήσεών μας, εκ μέρους μας.</span></p><p><strong>Τι προτείνουμε προς το παρόν:</strong></p><ul>\n<li data-list-item-id=\"e899c52bafc052f3ecfc71698e03ec71d\">Για προληπτικούς λόγους, παρακαλούμε <a href=\"https://support.scribd.com/hc/en-us/articles/210134446-Updating-your-password-username-or-email-address\"><span class=\"wysiwyg-underline\">επαναφέρετε τον κωδικό πρόσβασής σας</span></a> για τους λογαριασμούς σας σε Scribd, Slideshare, Everand και Fable.</li>\n<li data-list-item-id=\"e7a82795eacba960c5f8ca72a882c9615\">Να είστε προσεκτικοί με οποιοδήποτε μήνυμα που ισχυρίζεται ότι προέρχεται από Scribd, Everand, Slideshare ή Fable και ζητά τον κωδικό πρόσβασής σας ή προσωπικές πληροφορίες. Ποτέ δεν θα ζητήσουμε αυτές τις πληροφορίες μέσω email, μηνύματος ή τηλεφώνου.</li>\n<li data-list-item-id=\"ef81a932a67785db4176a3ae20b192431\">Επαληθεύστε οποιαδήποτε επικοινωνία από εμάς ελέγχοντας απευθείας αυτή τη σελίδα αντί να κάνετε κλικ σε μη επαληθευμένο σύνδεσμο. Θα διατηρούμε αυτή τη σελίδα ενημερωμένη καθώς θα μπορούμε να μοιραζόμαστε περισσότερες πληροφορίες.</li>\n</ul><h2 id=\"h_01M3865KKAN9KACYKVXBS351PB\">Επιπλέον υποστήριξη</h2><p>Για ερωτήσεις σχετικά με το περιστατικό ασφαλείας, συμπεριλαμβανομένης της πιθανής έκθεσης, παρακαλούμε επικοινωνήστε με το ειδικό τηλεφωνικό κέντρο στο +1-877-361-9887. Ώρες λειτουργίας: Δευτέρα-Παρασκευή, Βόρεια Αμερική: Δευτέρα–Παρασκευή, 5:00 π.μ.–5:00 μ.μ. Ανατολική Ώρα Ευρώπη: Δευτέρα–Παρασκευή, 11:00 π.μ.–11:00 μ.μ. Κεντρική Ευρωπαϊκή Ώρα Ασία: Τρίτη–Σάββατο, 6:00 μ.μ.–6:00 π.μ. Ώρα Σιγκαπούρης.</p><p>Για περαιτέρω ερωτήσεις, παρακαλούμε <a href=\"https://support.scribd.com/hc/requests/new?tf_subject=%23Notice%20of%20Security%20Incident&amp;ticket_form_id=360001526992\"><span class=\"wysiwyg-underline\">επικοινωνήστε μαζί μας εδώ</span></a>.</p><h2 id=\"h_01M386M5Z6PNK8GS6JZW19D6K4\">Συχνές ερωτήσεις</h2><h3 id=\"h_01M3B2VKD262BN2YZ49X7GMAZJ\">Ε: Είμαι επηρεασμένος? Πώς θα ενημερωθώ?</h3><p>Α: Στέλνουμε ειδοποιήσεις στα επηρεαζόμενα άτομα σε φάσεις, οπότε δεν έχουν λάβει όλοι ακόμα τη δική τους. Αν δεν έχετε λάβει ειδοποίηση, δεν σημαίνει απαραίτητα ότι δεν επηρεαστήκατε. Για να ελέγξετε, αναζητήστε ένα email από την Epiq εκ μέρους της Scribd, Inc. (συμπεριλαμβανομένου του φακέλου ανεπιθύμητης αλληλογραφίας ή spam) ή καλέστε τη γραμμή υποστήριξής μας στο +1-877-361-9887. Ώρες λειτουργίας: Δευτέρα-Παρασκευή, Βόρεια Αμερική: Δευτέρα–Παρασκευή, 5:00 π.μ.–5:00 μ.μ. Ανατολική Ώρα Ευρώπη: Δευτέρα–Παρασκευή, 11:00 π.μ.–11:00 μ.μ. Κεντρική Ευρωπαϊκή Ώρα Ασία: Τρίτη–Σάββατο, 6:00 μ.μ.–6:00 π.μ. Ώρα Σιγκαπούρης.</p><h3 id=\"h_01M3B2VSYPCX0XMGGFZZ7ZGE12\">Ε: Πώς μπορώ να είμαι σίγουρος ότι η Scribd προστατεύει τα δεδομένα μου στο μέλλον?</h3><p>Α: Συνεργαζόμαστε με εξωτερικούς ειδικούς σε εγκληματολογική ανάλυση και κυβερνοασφάλεια για να ενισχύσουμε τους ελέγχους ασφαλείας μας και να παρακολουθούμε τα συστήματά μας συνεχώς. Λαμβάνουμε πολύ σοβαρά την προστασία των δεδομένων σας.</p><h3 id=\"h_01M3B2ZSH77PQD97AJ3NPC7M20\">Ε: Πού μπορώ να βρω τις τελευταίες ενημερώσεις?</h3><p>Α: Οι τελευταίες ενημερώσεις σχετικά με το περιστατικό θα είναι διαθέσιμες σε αυτή τη σελίδα.</p><p>Αν έχετε επιπλέον ερωτήσεις, επικοινωνήστε με το ειδικό τηλεφωνικό κέντρο στο +1-877-361-9887. Ώρες λειτουργίας: Δευτέρα-Παρασκευή, Βόρεια Αμερική: Δευτέρα–Παρασκευή, 5:00 π.μ.–5:00 μ.μ. Ανατολική Ώρα Ευρώπη: Δευτέρα–Παρασκευή, 11:00 π.μ.–11:00 μ.μ. Κεντρική Ευρωπαϊκή Ώρα Ασία: Τρίτη–Σάββατο, 6:00 μ.μ.–6:00 π.μ. Ώρα Σιγκαπούρης.</p>","outdated":false,"draft":false,"hidden":false,"created_at":"2026-09-25T23:07:37Z","updated_at":"2026-10-01T19:36:52Z","updated_by_id":51639683322516,"created_by_id":361014974666},{"id":53948375941140,"url":"https://scribd.zendesk.com/api/v2/help_center/articles/53787421531284/translations/de","html_url":"https://support.scribd.com/hc/de/articles/53787421531284","source_id":53787421531284,"source_type":"Article","locale":"de","title":"Informationen zum kürzlichen Sicherheitsvorfall","body":"<p>Wir haben kürzlich entdeckt, dass ein unbefugter Dritter Zugang zu unseren Systemen erlangt hat. Wir haben den Zugang sofort gesperrt. Wir arbeiten mit Cybersicherheitsexperten zusammen, um den Vorfall zu untersuchen, unsere Systeme zu sichern und unsere Plattform zu stärken.</p><p><strong>Was wir herausgefunden haben:</strong> Die unbefugte Partei nutzte ihren Zugang, um auf andere interne Systeme zuzugreifen und bestimmte Benutzerinformationen einzusehen. Bei den meisten Konten handelte es sich dabei um grundlegende Kontoinformationen. Bei einer kleineren Anzahl von Konten waren sensiblere Informationen betroffen.</p><p><strong>Was wir unternommen haben:</strong> Wir haben die Schwachstelle identifiziert und geschlossen, externe forensische und Cybersicherheitsexperten hinzugezogen sowie die Strafverfolgungsbehörden und die zuständigen Datenschutzbehörden informiert.</p><p><span style=\"color: #222222;\">Wir beginnen diese Woche mit der direkten Benachrichtigung der betroffenen Nutzer. Diese Benachrichtigungen erfolgen im Auftrag von uns durch Epiq, unseren Benachrichtigungsanbieter.</span></p><p><strong>Was wir Ihnen in der Zwischenzeit empfehlen:</strong></p><ul>\n<li data-list-item-id=\"e899c52bafc052f3ecfc71698e03ec71d\">Aus Vorsicht bitten wir Sie, Ihr <a href=\"https://support.scribd.com/hc/en-us/articles/210134446-Updating-your-password-username-or-email-address\"><span class=\"wysiwyg-underline\">Passwort zurückzusetzen</span></a> für Ihre Scribd-, Slideshare-, Everand- und Fable-Konten.</li>\n<li data-list-item-id=\"e7a82795eacba960c5f8ca72a882c9615\">Seien Sie vorsichtig bei Nachrichten, die angeblich von Scribd, Everand, Slideshare oder Fable stammen und nach Ihrem Passwort oder persönlichen Informationen fragen. Wir werden Sie niemals per E-Mail, SMS oder Telefon danach fragen.</li>\n<li data-list-item-id=\"ef81a932a67785db4176a3ae20b192431\">Überprüfen Sie jegliche Kommunikation von uns, indem Sie diese Seite direkt aufrufen, anstatt auf einen nicht verifizierten Link zu klicken. Wir werden diese Seite aktualisieren, sobald wir weitere Informationen teilen können.</li>\n</ul><h2 id=\"h_01M3865KKAN9KACYKVXBS351PB\">Zusätzliche Unterstützung</h2><p>Bei Fragen zum Sicherheitsvorfall, einschließlich möglicher Betroffenheit, wenden Sie sich bitte an das spezielle Callcenter unter +1-877-361-9887. Die Öffnungszeiten sind Montag bis Freitag, Nordamerika: Montag–Freitag, 5:00–17:00 Uhr Eastern Time Europa: Montag–Freitag, 11:00–23:00 Uhr Mitteleuropäische Zeit Asien: Dienstag–Samstag, 18:00–6:00 Uhr Singapur-Zeit.</p><p>Für weitere Fragen <a href=\"https://support.scribd.com/hc/requests/new?tf_subject=%23Notice%20of%20Security%20Incident&amp;ticket_form_id=360001526992\"><span class=\"wysiwyg-underline\">kontaktieren Sie uns hier</span></a>.</p><h2 id=\"h_01M386M5Z6PNK8GS6JZW19D6K4\">Häufige Fragen</h2><h3 id=\"h_01M3B2VKD262BN2YZ49X7GMAZJ\">F: Bin ich betroffen? Wie werde ich benachrichtigt?</h3><p>A: Wir versenden Benachrichtigungen an betroffene Personen in Phasen, daher haben noch nicht alle ihre erhalten. Wenn Sie noch keine erhalten haben, bedeutet das nicht zwangsläufig, dass Sie nicht betroffen sind. Um dies zu überprüfen, suchen Sie nach einer E-Mail von Epiq im Auftrag von Scribd, Inc. (auch im Spam- oder Junk-Ordner) oder rufen Sie unsere spezielle Support-Hotline unter +1-877-361-9887 an. Die Öffnungszeiten sind Montag bis Freitag, Nordamerika: Montag–Freitag, 5:00–17:00 Uhr Eastern Time Europa: Montag–Freitag, 11:00–23:00 Uhr Mitteleuropäische Zeit Asien: Dienstag–Samstag, 18:00–6:00 Uhr Singapur-Zeit.</p><h3 id=\"h_01M3B2VSYPCX0XMGGFZZ7ZGE12\">F: Wie kann ich sicher sein, dass Scribd meine Daten künftig schützt?</h3><p>A: Wir arbeiten mit externen forensischen und Cybersicherheitsexperten zusammen, um unsere Sicherheitskontrollen zu verstärken und unsere Systeme kontinuierlich zu überwachen. Der Schutz Ihrer Daten ist uns sehr wichtig.</p><h3 id=\"h_01M3B2ZSH77PQD97AJ3NPC7M20\">F: Wo finde ich die neuesten Updates?</h3><p>A: Die neuesten Informationen zum Vorfall werden auf dieser Seite veröffentlicht.</p><p>Wenn Sie weitere Fragen haben, wenden Sie sich bitte an das spezielle Callcenter unter +1-877-361-9887. Die Öffnungszeiten sind Montag bis Freitag, Nordamerika: Montag–Freitag, 5:00–17:00 Uhr Eastern Time Europa: Montag–Freitag, 11:00–23:00 Uhr Mitteleuropäische Zeit Asien: Dienstag–Samstag, 18:00–6:00 Uhr Singapur-Zeit.</p>","outdated":false,"draft":false,"hidden":false,"created_at":"2026-09-25T23:07:23Z","updated_at":"2026-10-01T19:33:20Z","updated_by_id":51639683322516,"created_by_id":361014974666},{"id":53948363062804,"url":"https://scribd.zendesk.com/api/v2/help_center/articles/53787421531284/translations/fr","html_url":"https://support.scribd.com/hc/fr/articles/53787421531284","source_id":53787421531284,"source_type":"Article","locale":"fr","title":"Informations concernant l'incident de sécurité récent","body":"<p>Nous avons récemment découvert qu’un tiers non autorisé avait pu accéder à nos systèmes. Nous avons immédiatement coupé cet accès. Nous avons fait appel à des experts en cybersécurité pour enquêter, sécuriser nos systèmes et renforcer notre plateforme.</p><p><strong>Ce que nous avons constaté:</strong> Le tiers non autorisé a utilisé son accès pour atteindre d’autres systèmes internes et a accédé à certaines informations utilisateur. Pour la plupart des comptes, cela concernait des informations de base du compte. Pour un plus petit nombre de comptes, des informations plus sensibles ont été impliquées.</p><p><strong>Ce que nous avons fait:</strong> Nous avons identifié et fermé la vulnérabilité, fait appel à des experts externes en criminalistique et cybersécurité, et informé les forces de l’ordre ainsi que les autorités compétentes en matière de protection des données.</p><p><span style=\"color: #222222;\">Nous commençons cette semaine à notifier directement les utilisateurs concernés. Ces notifications proviennent d’Epiq, notre prestataire de notifications, en notre nom.</span></p><p><strong>Ce que nous recommandons en attendant:</strong></p><ul>\n<li data-list-item-id=\"e899c52bafc052f3ecfc71698e03ec71d\">Par précaution, veuillez <a href=\"https://support.scribd.com/hc/en-us/articles/210134446-Updating-your-password-username-or-email-address\"><span class=\"wysiwyg-underline\">réinitialiser votre mot de passe</span></a> pour vos comptes Scribd, Slideshare, Everand et Fable.</li>\n<li data-list-item-id=\"e7a82795eacba960c5f8ca72a882c9615\">Soyez vigilant face à tout message prétendant provenir de Scribd, Everand, Slideshare ou Fable et demandant votre mot de passe ou des informations personnelles. Nous ne demanderons jamais ces informations par email, SMS ou téléphone.</li>\n<li data-list-item-id=\"ef81a932a67785db4176a3ae20b192431\">Vérifiez toute communication de notre part en consultant directement cette page plutôt qu’en cliquant sur un lien non vérifié. Nous tiendrons cette page à jour dès que nous pourrons partager plus d’informations.</li>\n</ul><h2 id=\"h_01M3865KKAN9KACYKVXBS351PB\">Assistance supplémentaire</h2><p>Pour toute question liée à l’incident de sécurité, y compris une éventuelle exposition, veuillez contacter le centre d’appel dédié au +1-877-361-9887. Les horaires d’ouverture sont du lundi au vendredi, Amérique du Nord : lundi–vendredi, de 5h00 à 17h00 heure de l’Est Europe : lundi–vendredi, de 11h00 à 23h00 heure d’Europe centrale Asie : mardi–samedi, de 18h00 à 6h00 heure de Singapour.</p><p>Pour d’autres questions, veuillez <a href=\"https://support.scribd.com/hc/requests/new?tf_subject=%23Notice%20of%20Security%20Incident&amp;ticket_form_id=360001526992\"><span class=\"wysiwyg-underline\">nous contacter ici</span></a>.</p><h2 id=\"h_01M386M5Z6PNK8GS6JZW19D6K4\">Questions fréquentes</h2><h3 id=\"h_01M3B2VKD262BN2YZ49X7GMAZJ\">Q : Suis-je concerné ? Comment serai-je informé?</h3><p>R : Nous envoyons les notifications aux personnes concernées par phases, donc tout le monde ne les a pas encore reçues. Si vous n’en avez pas reçu, cela ne signifie pas nécessairement que vous n’êtes pas concerné. Pour vérifier, cherchez un email d’Epiq au nom de Scribd, Inc. (y compris dans votre dossier spam ou courrier indésirable) ou appelez notre ligne d’assistance dédiée au +1-877-361-9887. Les horaires d’ouverture sont du lundi au vendredi, Amérique du Nord : lundi–vendredi, de 5h00 à 17h00 heure de l’Est Europe : lundi–vendredi, de 11h00 à 23h00 heure d’Europe centrale Asie : mardi–samedi, de 18h00 à 6h00 heure de Singapour.</p><h3 id=\"h_01M3B2VSYPCX0XMGGFZZ7ZGE12\">Q : Comment puis-je être sûr que Scribd protège mes données à l’avenir?</h3><p>R : Nous travaillons avec des experts externes en criminalistique et cybersécurité pour renforcer nos contrôles de sécurité et surveiller nos systèmes en continu. Nous prenons la protection de vos données très au sérieux.</p><h3 id=\"h_01M3B2ZSH77PQD97AJ3NPC7M20\">Q : Où puis-je trouver les dernières mises à jour?</h3><p>R : Les dernières mises à jour concernant l’incident seront disponibles sur cette page.</p><p>Si vous avez d’autres questions, contactez le centre d’appel dédié au +1-877-361-9887. Les horaires d’ouverture sont du lundi au vendredi, Amérique du Nord : lundi–vendredi, de 5h00 à 17h00 heure de l’Est Europe : lundi–vendredi, de 11h00 à 23h00 heure d’Europe centrale Asie : mardi–samedi, de 18h00 à 6h00 heure de Singapour.</p>","outdated":false,"draft":false,"hidden":false,"created_at":"2026-09-25T23:07:08Z","updated_at":"2026-10-01T19:34:59Z","updated_by_id":51639683322516,"created_by_id":361014974666},{"id":53948343668244,"url":"https://scribd.zendesk.com/api/v2/help_center/articles/53787421531284/translations/nl","html_url":"https://support.scribd.com/hc/nl/articles/53787421531284","source_id":53787421531284,"source_type":"Article","locale":"nl","title":"Informatie over het recente beveiligingsincident","body":"<p>We hebben onlangs ontdekt dat een onbevoegde derde partij toegang heeft gekregen tot onze systemen. We hebben de toegang onmiddellijk afgesloten. We werken samen met cybersecurity-experts om het onderzoek te voeren, onze systemen te beveiligen en ons platform te versterken.</p><p><strong>Wat we hebben gevonden:</strong> De onbevoegde partij gebruikte hun toegang om andere interne systemen te bereiken en kreeg toegang tot bepaalde gebruikersinformatie. Voor de meeste accounts betrof dit basisaccountinformatie. Voor een kleiner aantal accounts ging het om meer gevoelige informatie.</p><p><strong>Wat we hebben gedaan:</strong> We hebben de kwetsbaarheid geïdentificeerd en gesloten, externe forensische en cybersecurity-experts ingeschakeld, en de wetshandhaving en de relevante gegevensbeschermingsautoriteiten geïnformeerd.</p><p><span style=\"color: #222222;\">We beginnen deze week met directe meldingen aan getroffen gebruikers. Deze meldingen komen namens ons van Epiq, onze meldingsprovider.</span></p><p><strong>Wat we in de tussentijd aanbevelen:</strong></p><ul>\n<li data-list-item-id=\"e899c52bafc052f3ecfc71698e03ec71d\">Uit voorzorg, <a href=\"https://support.scribd.com/hc/en-us/articles/210134446-Updating-your-password-username-or-email-address\"><span class=\"wysiwyg-underline\">reset uw wachtwoord</span></a> voor uw Scribd-, Slideshare-, Everand- en Fable-accounts.</li>\n<li data-list-item-id=\"e7a82795eacba960c5f8ca72a882c9615\">Wees voorzichtig met berichten die beweren van Scribd, Everand, Slideshare of Fable te zijn en waarin wordt gevraagd om uw wachtwoord of persoonlijke informatie. Wij zullen nooit om die informatie vragen via e-mail, sms of telefoon.</li>\n<li data-list-item-id=\"ef81a932a67785db4176a3ae20b192431\">Verifieer alle communicatie van ons door deze pagina direct te controleren in plaats van op een niet-geverifieerde link te klikken. We zullen deze pagina bijwerken zodra we meer kunnen delen.</li>\n</ul><h2 id=\"h_01M3865KKAN9KACYKVXBS351PB\">Aanvullende ondersteuning</h2><p>Voor vragen met betrekking tot het beveiligingsincident, inclusief mogelijke blootstelling, kunt u contact opnemen met het speciale callcenter op +1-877-361-9887. Openingstijden zijn maandag-vrijdag, Noord-Amerika: maandag–vrijdag, 5:00–17:00 uur Eastern Time Europa: maandag–vrijdag, 11:00–23:00 uur Midden-Europese Tijd Azië: dinsdag–zaterdag, 18:00–6:00 uur Singapore Tijd.</p><p>Voor verdere vragen kunt u <a href=\"https://support.scribd.com/hc/requests/new?tf_subject=%23Notice%20of%20Security%20Incident&amp;ticket_form_id=360001526992\"><span class=\"wysiwyg-underline\">hier contact met ons opnemen</span></a>.</p><h2 id=\"h_01M386M5Z6PNK8GS6JZW19D6K4\">Veelgestelde vragen</h2><h3 id=\"h_01M3B2VKD262BN2YZ49X7GMAZJ\">V: Ben ik getroffen? Hoe word ik geïnformeerd?</h3><p>A: We sturen meldingen in fasen naar getroffen personen, dus niet iedereen heeft deze al ontvangen. Als u er nog geen heeft ontvangen, betekent dat niet noodzakelijk dat u niet bent getroffen. Controleer op een e-mail van Epiq namens Scribd, Inc. (ook in uw spam- of junkmap) of bel onze speciale ondersteuningslijn op +1-877-361-9887. Openingstijden zijn maandag-vrijdag, Noord-Amerika: maandag–vrijdag, 5:00–17:00 uur Eastern Time Europa: maandag–vrijdag, 11:00–23:00 uur Midden-Europese Tijd Azië: dinsdag–zaterdag, 18:00–6:00 uur Singapore Tijd.</p><h3 id=\"h_01M3B2VSYPCX0XMGGFZZ7ZGE12\">V: Hoe kan ik zeker weten dat Scribd mijn gegevens in de toekomst beschermt?</h3><p>A: We werken samen met externe forensische en cybersecurity-experts om onze beveiligingsmaatregelen te versterken en onze systemen continu te monitoren. We nemen de bescherming van uw gegevens zeer serieus.</p><h3 id=\"h_01M3B2ZSH77PQD97AJ3NPC7M20\">V: Waar kan ik de laatste updates vinden?</h3><p>A: De laatste updates over het incident worden op deze pagina beschikbaar gesteld.</p><p>Als u nog vragen heeft, neem dan contact op met het speciale callcenter op +1-877-361-9887. Openingstijden zijn maandag-vrijdag, Noord-Amerika: maandag–vrijdag, 5:00–17:00 uur Eastern Time Europa: maandag–vrijdag, 11:00–23:00 uur Midden-Europese Tijd Azië: dinsdag–zaterdag, 18:00–6:00 uur Singapore Tijd.</p>","outdated":false,"draft":false,"hidden":false,"created_at":"2026-09-25T23:06:55Z","updated_at":"2026-10-01T19:33:03Z","updated_by_id":51639683322516,"created_by_id":361014974666},{"id":53787421541524,"url":"https://scribd.zendesk.com/api/v2/help_center/articles/53787421531284/translations/en-us","html_url":"https://support.scribd.com/hc/en-us/articles/53787421531284","source_id":53787421531284,"source_type":"Article","locale":"en-us","title":"Information about the recent security incident","body":"<p>We recently discovered that an unauthorized third party was able to gain access to our systems. We immediately shut down the access. We have partnered with cybersecurity experts to investigate, secure our systems, and strengthen our platform. </p><p><strong>What we found: </strong>The unauthorized party used their access to reach other internal systems and accessed certain user information. For most accounts, this involved basic account information. For a smaller number of accounts, more sensitive information was involved.</p><p><strong>What we have done:</strong> We identified and closed the vulnerability, engaged outside forensic and cybersecurity experts, and notified law enforcement and the relevant data protection authorities. </p><p><span style=\"color: #222222;\">We notified impacted users in phases, with the final notifications sent on October 30. These notifications were sent on our behalf by Epiq, our notification provider.</span></p><p><strong>What we recommend in the meantime: </strong></p><ul>\n<li data-list-item-id=\"ef6f15f20dbb162aa198a4346fa372995\">Out of caution, please <a href=\"https://support.scribd.com/hc/en-us/articles/210134446-Updating-your-password-username-or-email-address\"><span class=\"wysiwyg-underline\">reset your password</span></a> for Scribd, Slideshare, Everand, and Fable.</li>\n<li data-list-item-id=\"e5508b9cafff635e84b0f8d9e4a58b9d1\">Be cautious of any message claiming to be from Scribd, Everand, Slideshare, or Fable that asks for your password or personal information. We will never ask for that information by email, text, or phone. </li>\n<li data-list-item-id=\"e72e162ee382c3b154f384174cd343e77\">Verify any communication from us by checking this page directly rather than clicking an unverified link. We will keep this page updated as we're able to share more.</li>\n</ul><h2 id=\"h_01M3865KKAN9KACYKVXBS351PB\">Additional support</h2><p>For questions related to the security incident, including potential exposure, please contact the dedicated call center at +1-877-361-9887. Hours of operation are Monday-Friday, North America: Monday–Friday, 5:00 a.m.–5:00 p.m. Eastern Time Europe: Monday–Friday, 11:00 a.m.–11:00 p.m. Central European Time Asia: Tuesday–Saturday, 6:00 p.m.–6:00 a.m. Singapore Time.</p><p>For further questions, please <a href=\"https://support.scribd.com/hc/requests/new?tf_subject=%23Notice%20of%20Security%20Incident&amp;ticket_form_id=360001526992\"><span class=\"wysiwyg-underline\">contact us here</span></a>.</p><h2 id=\"h_01M386M5Z6PNK8GS6JZW19D6K4\">Common questions</h2><h3 id=\"h_01M3B2VKD262BN2YZ49X7GMAZJ\">Q: Am I affected? How will I be notified?</h3><p>A:  All user notifications have been sent. To check, look for an email from Epiq on behalf of Scribd, Inc. (including in your spam or junk folder) or call our dedicated support line at  +1-877-361-9887. Hours of operation are Monday-Friday, North America: Monday–Friday, 5:00 a.m.–5:00 p.m. Eastern Time Europe: Monday–Friday, 11:00 a.m.–11:00 p.m. Central European Time Asia: Tuesday–Saturday, 6:00 p.m.–6:00 a.m. Singapore Time.</p><h3 id=\"h_01M3B2VSYPCX0XMGGFZZ7ZGE12\">Q: How can I be sure that Scribd is protecting my data moving forward? </h3><p>A: We're working with outside forensic and cybersecurity experts to strengthen our security controls and monitor our systems on an ongoing basis. We take protecting your data very seriously.</p><h3 id=\"h_01M3B2ZSH77PQD97AJ3NPC7M20\">Q: Where can I find the latest updates? </h3><p>A: The latest updates regarding the incident will be made available on this page,<a href=\"https://support.scribd.com/hc/articles/360001202872\"> <span class=\"wysiwyg-underline\">Site Status</span></a>, and<a href=\"https://support.scribd.com/hc/articles/53147543884692\"> <span class=\"wysiwyg-underline\">Known Issues on Scribd and Slideshare</span></a> articles. </p><p>If you have additional questions, contact the dedicated call center at +1-877-361-9887. Hours of operation are Monday-Friday, North America: Monday–Friday, 5:00 a.m.–5:00 p.m. Eastern Time Europe: Monday–Friday, 11:00 a.m.–11:00 p.m. Central European Time Asia: Tuesday–Saturday, 6:00 p.m.–6:00 a.m. Singapore Time.</p>","outdated":false,"draft":false,"hidden":false,"created_at":"2026-09-21T18:21:37Z","updated_at":"2026-11-02T23:59:12Z","updated_by_id":361014974666,"created_by_id":51639683322516}],"page":1,"previous_page":null,"next_page":null,"per_page":100,"page_count":1,"count":14}