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How to use FileZilla to access our FTP server for both Windows and OS X

posted this on November 29, 2012, 10:42 AM

If you are a publisher who's new to Scribd's PublisherTools service, we'll send your FTP credentials and other information to you after we have enabled your account for PublisherTools uploads.

If you are an existing user of our PublisherTools service, we'll be happy to send your credentials to you. Please open a support request.

After obtaining your FTP credentials, in order to access our FTP server, you may use an FTP client: FileZilla. We generally recommend FileZilla for Windows users, but FileZilla works on both Windows and OS X operating systems. 


Here are the steps to download and start using Filezilla:

1. Go to FileZilla Download page: https://filezilla-­

2. Click on “Download FileZilla Client -­ All platforms”.FileZillaFTPSolutions1.jpg


3. Redirected to this link: https://filezilla-­
Click on the big green “Download Now” button. Please note that to install FileZilla, the system requirement specific to your
computer operating system will be indicated directly under the Green Button.


4. From your “Downloads” folder or whichever folder your web downloads generally are placed in, double-­click on
the application file starting with name "FileZilla”.

5. Go through the Installation steps. You can skip the first 2 extra offers.

6. Click “Finish” and you’ll be prompt to links for documentation and
instructions, click “OK”.



7. On top of FileZilla, input all necessary information into the fields “Host”, “Username”, “Password” and “Port” (see screenshot) from the FTP
credentials that we sent you:

Host: Scribd FTP address
Username: YourUsername
Password: YourPassword
Port: 21



8. Click “Quickconnect”

9. With Status “directory listing successful”, you can now start dropping files into the lower right “Empty directory
listing” area (please refer to the last screenshot). The status of the transfers will be listed in the bottom window whether they failed or succeeded. 

Have fun with FTP!

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